🚚 Shipping Policy
At Canada Vapes Shop, we aim to provide fast, reliable, and safe shipping for all our customers. Please read the following information carefully before placing your order.
1. Shipping Locations
We ship exclusively within Canada. Customers must provide a valid Canadian address. Orders with incomplete or incorrect addresses may be delayed or canceled.
2. Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak periods, processing may take longer, but we will notify you of any delays.
3. Shipping Methods & Delivery Time
We use trusted carriers to ensure safe delivery. Standard shipping typically takes 3–4 business days depending on your location. Express shipping options may be available at checkout for faster delivery.
4. Age Verification & Signature
All packages require adult signature verification upon delivery. Recipients must be 19 years or older (or the legal vaping age in their province). Valid government-issued ID will be required.
5. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Any customs duties or taxes within Canada are included where applicable.
6. Lost or Damaged Packages
Canada Vapes Shop is not responsible for packages lost due to incorrect addresses or refused delivery. If a package arrives damaged, please contact us within 7 days of delivery with photos for assistance.
7. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
8. Contact Us
For questions regarding shipping, delivery times, or tracking, contact us at sales@vapeshopcanada.com.